Documentation of business processes is more than writing things down.
There are particular skill sets needed when doing SOPs/Technical Writing and not everyone has that capability (and that’s fine!).
Especially the leadership has never tried to do documented processes themselves.
Businesses hire Online Business Managers or Virtual Assistants to help create SOPs in their company.
Because that’s their job, right?
The problem is that everyone has their own spin on how things should be done. Then when you drag in the Online business community, sometimes the mark is missed on how to truly document processes and what it entails.
While most mean well, the issue with hiring someone for your SOPs is that you don’t know what you’re getting. And most of the time, people are left with processes they can’t use because the right questions weren’t asked.
And when the processes aren’t clear, Bottlenecks (areas where your process for a particular action gets ”clogged”) come in.
The best way to combat this is to start the documentation journey yourself.
So when you hire someone to help take over, you already have a standard instead of trying to follow along with someone else that may not know what’s the best either.
If your business needs help with documentation support, make sure to head over to the Services page to see how we can serve you!
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